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Our Privacy Statement

Privacy Policy Information

Our Privacy Policy governs how we will deal with any information we collect about you when you visit Bob's Walking Holidays.

Bob's Walking Holidays does not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used.

Bob's Walking Holidays is committed to protecting your privacy and security. We will ensure that any information we obtain and use will always be held, used and transferred in compliance with all applicable data protection rules. In particular, once you have registered with Bob's Walking Holidays, we will never pass your details to anyone else without asking you first.

If we change our policy on disclosure to others, we will inform you and give you the choice of opting out

Data collected by this site is used to:

* Take and fulfill customer orders
* Administer and enhance the site and service
* User analysis (Anonymous)


A cookie is an element of data that a Web site can send to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. Please note, however, that this may impair your use of our web site.

Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item.

Why do I need Cookies?

Bob's Walking Holidays uses cookies as part of the mechanism to hold the contents of the shopping basket when you visit our site, and as such we require both permanent and session cookies to be enabled.

Personal Information

Why do you need my Personal Information?

The information we receive from customers helps us continually improve our website.

We receive and store any information you enter on our Web site, provide over the phone or send us by email. We use the information for such purposes as responding to your requests and improving the quality of our site.

We also receive and store certain types of information whenever you interact with us. For example, we use "cookies" which give us information about the computer you are using when your Web browser accesses bobswalkingholidays.com.

Security Checks

We carry out random security checks on orders to protect against the fraudulent use of credit/debit cards,.
These checks take various forms, and from time to time it may be necessary for us to ask you to provide a copy of a recent statement header for the card being used on your order.

Please note that we are only interested in confirming information already provided on your order, i.e. the billing name and address and card issuer details, and do not need to see actual transactions, which can be covered up.

In case you have any concerns regarding security, we can also assure you that all information is shredded as soon as we have confirmed the details required. We hope you appreciate that this is undertaken in the interests of fraud prevention, and is a necessary precaution

Unsubscribing from Our Mailing List

Bob's Walking Holidays' policy is to allow users to unsubscribe from our regular e-mails at any time. You can do this by clicking on the Unsubscribe link at the bottom of the e-mail you've received. This will take you to your account, where you can change your email settings as required.

If you have sent a message to Bob's Walking Holidays requesting us to remove you from our mailing list asking us to stop sending e-mails, and this hasn't happened, it may be because the e-mail address to which we are sending them is different from the address from where you sent your request. Please check the address we are using and include this information in your request.